Michigan Business Network - Claes Fornell, ACSI

Date

Thursday, June 14, 2018 11:00 AM - 1:30 PM

Description

This MBN will feature one of the world's leading experts on customer satisfaction measurement and customer asset management. Claes Fornell is the founder and chairman of CFI Group, an international consulting firm with offices in the US, China, Sweden, Italy and London, specializing in assisting companies with measuring and optimizing customer satisfaction for improved consumer utility and company financial return.  

Location

Eagle Eye